When in 1949 Henry Taub set up his own business specializing in payroll services, the term outsourcing had not even been formally identified as a business strategy. The service was readily accepted, and the newly established enterprise grew to a considerable size and significance in its American home market.
In 1958, the company was renamed ADP®, short for Automatic Data Processing, to reflect its conversion from manual bookkeeping to automated punch card accounting. The year 1961 marked another important step in its history. ADP® became a publicly held corporation with Henry Taub as its first Chief Executive Officer.
In the meantime ADP® has not only expanded geographically, but also widened its service spectrum to support clients’ business needs with a comprehensive set of services and a suite of premier products.
In Europe ADP® has subsidiaries in the UK, the Netherlands, Germany, Poland, the Czech Republic, France, Italy and Spain as well as Switzerland and Romania. Two Centres of Excellence in Prague and Bucharest serve the global organization.
“ADP®’s sound foothold in Europe is the result of its timely entry into the European market and the acquisition of local companies providing services in the fields of HR or information processing,” points out Mr. Vergnes. “The acquisition of GSI in France in 1995 was a genuine milestone in ADP®’s development and led to the establishment of the European headquarters in Nanterre.”
ADP® Europe SAS offers the full palette of ADP® services and products in support of Payroll, Human Resources, Talent Management, Time & Labor Management and Benefits services. “Our services are based on proprietary software that is adapted to each customer,” adds Mr. Vergnes. “We observe local laws and regulations wherever our clients are established.”
Although ADP® Europe focuses on major clients, its comprehensive service spectrum accounts for all kinds of businesses.
“Our services are very effective thanks to our experts, who have regular contacts with our customers,” emphasizes Mr. Vergnes. “Managing HR, payroll and benefits generates a wide range of issues from compliance and risk management to costs. Changes in tax, regulatory reporting requirements, and compliance policies and procedures impact not only HR but also line managers and employees. ADP® helps its clients to reduce the complexity of remaining compliant by simplifying the upgrading process and providing instant customer service available for clients to ask questions and get support from the Global Centre of Excellence or local, in-country teams.”
Small businesses with up to 49 employees benefit from simple, reliable payroll and HR management services designed to enable better and more informed decisions about their business. For mid-sized businesses with fewer than 1,000 employees, ADP® offers an innovative combination of technology and services.
Tailored to customers’ needs, these solutions reduce the administrative burden, lower costs and optimize clients’ compliance efforts. Large businesses and complex organizations can depend on services such as human capital management, payroll services, time and attendance, human resources management, benefits administration, talent management, HR business process outsourcing and payment solutions. Likewise, multinational businesses of any size benefit from fully comprehensive ADP® solutions.
“ADP® has the concentrated knowledge, the experience and the resources to help businesses face the challenges of globalization,” says Mr. Vergnes. “We have bases in the countries our customers operate in, which ensures a high level of customer proximity. More-over, our competence centers contribute their specialist know-how. The result is a unique knowledge pool that explains our exceptional flexibility.”
Operating on behalf of international clients, ADP® Europe aims to provide quick and comprehensive customer services and to make processes as easy as possible. ADP® Europe has proven its competence as a strategic partner time and time again and also supports businesses wishing to venture into new markets and set up local bases.
Digital transformation and the availability of data on various platforms have even enhanced the company’s ability to provide excellent customer service and supreme product quality on a global basis. ADP® appreciates that a company’s most valuable asset is its people, true to its slogan “a more human resource”.
In all, the global organization serves about 630,000 businesses in more than 100 countries. More than 80% of Fortune 500 companies and more than 90 Fortune 100 companies benefit from at least one of its services.
“We will continue working on innovations that increase clients’ productivity,” confirms Mr. Vergnes. “Searching for new and better ways to serve our clients through HR is one of our essential values. Being accountable and reputed for measurable results, we will be empowering organizations with insightful solutions in future, too.”