Employee Qualification is Our Focus
Interview with Vera Delshad-Jooposht, CEO of Sicherheitsdienste Delshad-Jooposht GmbH
Reliable and qualified personnel are especially important in the security industry. That is why Sicherheitsdienste Delshad-Jooposht GmbH places particular emphasis on the training of its employees. This DIN EN ISO 9001:2015 certified company from Dinslaken has developed over the decades into a sought-after provider for clients from various sectors. The company is also certified according to DIN 77200:2017-11.
"We have a great deal of experience and offer our customers a fair price-performance ratio," says Vera Delshad-Jooposht, Managing Director of Sicherheitsdienste Delshad-Jooposht GmbH, citing important reasons for the company's success. The motivated and highly qualified employees contribute significantly to this success. "It is important to us to pay the employees above the standard rate." Additionally, we provide subsidies for pension schemes and health insurance. We are certified according to DIN EN ISO 9001:2015 and DIN 77200:2017-11. To maintain our high quality, our employees are regularly trained. Moreover, we are currently accrediting ourselves with the Employment Agency to be able to offer corresponding subsidized training measures."
Broad Range of Activities
Given this commitment, it is no surprise that the company's services are in demand among various clients. Activities such as department store detectives and doormen, for example for electronics retail chains, discount stores, supermarkets, and hardware stores, constitute the largest part of the spectrum. Additionally, protective and service duties, including for foreign registration offices, welfare offices, and job centers, closing services, property protection, and security for large events are also offered. Besides its core area in North Rhine-Westphalia, the company, with its up to 150 permanent employees and a turnover of more than four million EUR, also operates in Lower Saxony, Hesse, Rhineland-Palatinate, Baden-Württemberg, and Bavaria.
Founded in 1995
After 4 years of working as an employee, the trained bodyguard Ramin Delshad-Jooposht founded the company in 1995 as a sole proprietor and has also been a trainer since 2002. Later on, his wife Vera, a trained biologist with a diploma, joined and completed training as a ZAD-certified detective. Both she and her husband are also partners in the business. "Today we alone manage over 40 specialty markets," emphasizes Vera Delshad-Jooposht. "We have four area managers for the different regions who regularly visit employees and customers and are also available around the clock."
New customers often come through recommendations as well as the website and Facebook. The processes in the company are becoming increasingly digitalized. "Soon we will switch to an app as well as digital logbooks and reports," explains the managing director. "In the coming years, we want to intensify training even further, as our customers also benefit from this."