Natural gas is the preferred heating and cooking fuel used in many homes throughout Europe. It is clean, safe, easy to use and economical. This last is due in no small part to the liberalization of the energy sector pushed through by the European Union. By dismantling state monopolies and allowing consumer choice to shape the market, prices should come down. This is the market in which Polish gas trading company HANDEN Sp. z o.o. is active. President of the Management Board Falko Thormeier describes how his company is successfully attracting new customers.