"We are as global and local as you need us to be."
Interview with Markus Kröpfl, Authorized Representative of Expleo Group Austria GmbH
"Small enough to care, big enough to handle": This is the motto of Expleo Group Austria, part of the network of the globally active Expleo Group. The Vienna branch focuses on advising clients from the banking, financial services, and insurance sectors, and supporting them with various services in their digital transformation. The goal is always to create significant added value for the clients with professional expertise and profound industry knowledge.
"As a reliable technology partner, we accompany our customers at every step along their entire value chain," describes Markus Kröpfl, authorized officer of the Expleo Austria Group, the company. "The digital transformation presents our clients with significant challenges. We offer them in-depth professional expertise, test software, transform business processes. We provide banking and technical assistance, bring a different perspective, and implement new technologies."
With a wide range of services, Expleo meets the needs of its customers. It ranges from business analysis and transformation, big data, analytics, artificial intelligence, and advanced algorithms to hyper-automation, introduction of DevOps and DevSecOps, and cloud-based solutions.
Personal Contacts
200 employees out of a total of 17,000 of the entire Expleo Group in 30 countries work in Austria. In addition to the headquarters in Vienna, there is also a Nearshore Center in Güssing. "We have many long-standing major clients for whom we are the preferred supplier," Markus Kröpfl is pleased to say. "Although we are currently focusing on banks and insurance companies, we are gradually broadening our spectrum in the long term.
Expleo approaches new customers through various channels, for example, own events or attending external events, presence on social media like LinkedIn, or marketing activities of the global Expleo Group. For three years, Expleo Austria has also participated in the annual CIOSUMMIT in Vienna, the Who's Who of the Austrian IT scene. Especially in building new business relationships, great importance is also placed on personal contacts and conversations.
Digital also inhouse
Not only with customers, but digitalization also plays an important role inhouse. Markus Kröpfl: "We also use certain technologies for our own processes, including RPA (Robotic Process Automation) mentioned.
This involves repetitive, manual, and time-intensive tasks being learned and performed automatically by software robots. And our vacation planning has also become digitally managed." In terms of sustainability, the Expleo Group is also sensitized. In line with the 1.5 °C target of the Paris Agreement, they have committed to achieving net-zero emissions by 2030. In the short term, they are working to halve their CO2 footprint by 2025.
Hands-on mentality
The company culture at Expleo Austria is described by the authorized representative as always respectful and very team-oriented: "We always support each other and are very implementation-oriented. Our greatest assets are our know-how and our employees. That's why we also invest in the training and further education of our staff. We maintain a hands-on culture, which is also actively lived by the management.
For several years in a row, we have been awarded as a Top Employer via Kununu and Great Place to Work. Accordingly, we are very proud that our employee turnover is minimal and employee satisfaction is a priority for us."
Exciting clients
"We see the combination of our valuable employees, deep industry know-how, and our technological expertise as the key to our success," the authorized representative describes the course for the coming years. "We want to be the leading Austrian provider of next-generation software testing services and consulting services."
Markus Kröpfl is personally motivated by dealing with exciting and challenging clients. He is also thrilled by the collaboration with his team, which presents a new interesting task for him every day, due to the diverse mix of people – including those from very different cultures.