Globalization in the business world has resulted in increased travel among employees, and smart mobile devices are making it easier for business travelers to take control of their itineraries when already on the go. Egencia GmbH, a subsidiary of the Expedia group, offers traditional travel agency services as well as new IT solutions for business travel management. Since the start up nearly a decade ago, Egencia has upped its staff tenfold and is now recognized as a global player.
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Globalization and the digital age have a signifi cant impact on travel management, and the trend is going towards mobile and online bookings. As a division of the world travel leader Expedia Inc., Egencia GmbH provides innovative travel management solutions for the modern business traveller. With a unique combination of professional services and efficient technologies, Egencia has become one of largest travel management companies in the world, serving more than four billion business travellers in 64 countries. European Business spoke to Florian Storp, Managing Director of Egencia GmbH, about trends and strategies in travel management.