Flexibility, design and lifestyle are the hallmarks of the refurbishments carried out by Grape Hospitality from France, owner, operator and manager of 87 hotels in eight European countries and well over 9,000 rooms operated under a franchise contract. Jointly owned by Eurazeo, Accor Invest and the group management, Grape Hospitality has opened twelve new restaurants in the three years of its existence and raised the annual turnover from 200 to 250 million EUR. An impressive achievement by any standards. At the same time customer satisfaction has gone up from seven to a value of almost nine out of ten – another point to confirm the group’s successful and value-adding hotel management.
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