For most manufacturers and suppliers, after-sales support is a fundamental element of their service. This often necessitates the replacement of parts, and speed is of the essence. Equipment downtime almost always results in a financial loss. The ability to access and deliver spare parts quickly and efficiently is therefore critical. Many companies in France rely on the services of LM2S SAS headquartered in Garonor near Paris CDG airport. LM2S specializes in last mile logistics, a niche market which the company has really made its own in France and is now looking to offer on foreign markets.