In today’s global trade markets, transports do not stop at national borders, and neither do customer contacts. Global trade relies on global relationships. This is something that Italian logistics company, Unitransports SpA, recognized early on. It revels in the international nature of its business and thrives in the high-pressure, tightly scheduled world of international air freight. Managing Director Paolo Maderna talks to European Business about what it takes to be successful on the international stage and how to maintain long distance personal relationships.