To succeed as a medium-sized company in a sector where the big players have 80% of the market takes something very special, either in terms of your products or your service, or preferably both. With 160 employees, Rotis d.o.o., located in Slovenia, is a manufacturer of slew bearings and machine parts; nevertheless, it has found the secret to competing with, and beating, the large players, through its approach to product development and customer service.